I removed ShipFast’s refund policy after losing $2,800

I've split-tested refund for ShipFast for 1.5 months: ❌ No refund policy -⁠ ⁠188 customers -⁠ ⁠⁠3 refunds ⁠⁠= 185 sales ✅ 7-day refund policy -⁠ ⁠185 customers -⁠ ⁠⁠14 refunds ⁠⁠= 171 sales $2,800 loss offering refunds. I removed the policy.